n baje Privacy Policy

1 Introduction and Scope

n baje ("we", "our") treats the protection of its users' personal information as the highest priority. This privacy policy explains what information we collect, how we process it, and under what circumstances we share it with third parties when you use n baje's website, mobile application, or any other digital service.

This policy applies to all services and products of n baje. By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. To learn more about using our services, please read the Terms and Conditions.

This policy has been prepared specifically for users located in Bangladesh. Persons under the age of 21 are not permitted to open an account or use services on the n baje platform.

2 What Information We Collect

2.1 Registration and Identity Information

When creating an account on n baje, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)

2.2 Financial and Transaction Information

For deposits and withdrawals, we process transactions via bKash, Nagad, and Rocket. In this process, your mobile wallet number and transaction reference number are recorded. n baje does not collect any information related to bank cards or cryptocurrency.

2.3 Technical and Usage Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and session duration on the platform
• Cookie and local storage data (discussed in detail below)

3 Purposes of Using Information

n baje uses collected information only for specific and legitimate purposes. The reasons your information may be used are as follows:

• Account Management: Registration, login, OTP verification, and identity confirmation.
• Service Delivery: Operating gaming, sports betting, live casino, and other entertainment services.
• Financial Transaction Processing: Completing deposits and withdrawals and maintaining their records.
• Customer Support: Resolving issues via live chat and email.
• Security and Fraud Prevention: Detecting unauthorized access and fraudulent activity.
• Promotional Communication: Sending notifications about bonuses and offers with your consent.

We never sell your information to third parties or share it with advertising networks for commercial purposes.

4 Data Storage and Security

4.1 Security Measures

n baje uses industry-standard technology to keep your information safe. All data is transmitted via SSL (Secure Sockets Layer) encryption, which secures communication between your device and our servers. Passwords are never stored directly — only encrypted hashes are stored.

4.2 Data Retention Period

We retain information for as long as your account is active and as long as necessary to provide services. Even after an account is closed, certain records may be retained for a specified period to meet legal obligations.

4.3 Third-Party Access

Information may be shared with third parties only in the following cases:

• Payment service providers (bKash, Nagad, Rocket) for transaction processing — only the minimum necessary information.
• Trusted partners providing cybersecurity or technical support.
• When complying with legal directives from a court or government authority.

5 Cookie Policy

Cookies and similar technologies are used on the n baje platform. Cookies are small text files stored in your browser that help improve your user experience.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your language preference and interface settings.
• Analytics Cookies: Used to understand platform usage patterns — no personal identity is revealed.

You can control cookies by changing your browser settings, though some services may stop working as a result.

6 User Rights

As a user of n baje, you have the following rights:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request that incorrect or incomplete information be updated.
• Right to Erasure: The right to request deletion of your personal information under certain circumstances.
• Objection to Processing: The right to object to marketing communications or non-essential data processing.
• Data Portability: The right to receive your information in a structured digital format.

To exercise these rights, please contact our customer support team. Visit the Responsible Gaming page to learn about your rights regarding responsible play and setting personal limits.

7 Protection of Minors

n baje strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. If a minor's account is identified during the identity verification process at registration, it is immediately closed and the associated information is securely deleted.

If a parent or legal guardian believes their child has registered on our platform, please notify our support team immediately.

8 International Data Transfers

n baje's servers and service operations may be distributed across various countries. If your information is transferred outside Bangladesh, it will be handled in accordance with the protection standards described in this privacy policy. We ensure that wherever data is processed, the security standards set out in this policy are maintained.

9 Changes to Policy

n baje may update this privacy policy periodically as needed. For significant changes, we will send a notification to the registered email address or display a clear notice on the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated policy.

If you have any questions about this policy, please contact our customer service team. To learn more about n baje, visit the About Us page.

10 Contact Information

If you have any questions, requests, or complaints about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Active 24/7 — support available in Bengali and English

For general inquiries, visit our FAQ section, where you will find answers to common questions about accounts, payments, and privacy.